{"id":413,"date":"2026-10-30T10:22:40","date_gmt":"2026-10-30T10:22:40","guid":{"rendered":"https:\/\/meca-remorques.com\/?page_id=413"},"modified":"2026-10-30T10:22:40","modified_gmt":"2026-10-30T10:22:40","slug":"retour-et-remboursement","status":"publish","type":"page","link":"https:\/\/meca-remorques.com\/?page_id=413","title":{"rendered":"Retour et remboursement"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">D\u00e9lai de r\u00e9tractation : 14 jours<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Vous \u00eates un particulier ? Vous disposez de <strong>14 jours<\/strong> pour changer d&rsquo;avis, sans avoir \u00e0 vous justifier. Ce d\u00e9lai court \u00e0 partir du jour o\u00f9 vous prenez possession de la remorque, que vous l&rsquo;ayez re\u00e7ue en livraison ou retir\u00e9e sur place.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Comment nous pr\u00e9venir<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Utilisez le formulaire en ligne <a href=\"https:\/\/meca-remorques.com\/se-retracter-du-contrat\/\">Se r\u00e9tracter du contrat<\/a>, ou \u00e9crivez-nous \u00e0 <a href=\"mailto:contact@meca-remorques.com\">contact@meca-remorques.com<\/a> ou au 77 route de S\u00e9lestat, 67390 Heidolsheim en indiquant votre num\u00e9ro de commande.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Retourner la remorque<\/h2>\n\n\n<p class=\"wp-block-paragraph\">La remorque doit nous \u00eatre restitu\u00e9e au 77 route de S\u00e9lestat, 67390 Heidolsheim au plus tard 14 jours apr\u00e8s nous avoir pr\u00e9venus, compl\u00e8te et dans l&rsquo;\u00e9tat o\u00f9 vous l&rsquo;avez re\u00e7ue. <strong>Les frais de retour sont \u00e0 votre charge.<\/strong> Vous pouvez la ramener vous-m\u00eame ou nous demander de venir la chercher ; le co\u00fbt de cet enl\u00e8vement est estim\u00e9 \u00e0 <strong>[\u00c0 COMPL\u00c9TER : montant estim\u00e9 en euros]<\/strong>.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Remboursement : 14 jours<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Nous vous remboursons toutes les sommes vers\u00e9es <strong>au plus tard 14 jours<\/strong> apr\u00e8s avoir \u00e9t\u00e9 inform\u00e9s de votre r\u00e9tractation, par le m\u00eame moyen de paiement que celui utilis\u00e9 pour la commande (pour un virement : par virement). Nous pouvons attendre d&rsquo;avoir r\u00e9cup\u00e9r\u00e9 la remorque avant de rembourser. Une remorque ab\u00eem\u00e9e ou utilis\u00e9e au-del\u00e0 de ce qui est n\u00e9cessaire pour l&rsquo;examiner peut donner lieu \u00e0 une retenue correspondant \u00e0 sa d\u00e9pr\u00e9ciation.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Cas o\u00f9 la r\u00e9tractation ne s&rsquo;applique pas<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Remorque fabriqu\u00e9e sur mesure ou personnalis\u00e9e selon vos sp\u00e9cifications (dimensions, options mont\u00e9es \u00e0 votre demande).<\/li>\n\n<li>Achat effectu\u00e9 par un professionnel pour les besoins de son activit\u00e9.<\/li>\n<\/ul>\n\n\n<h2 class=\"wp-block-heading\">Remorque endommag\u00e9e ou non conforme<\/h2>\n\n\n<p class=\"wp-block-paragraph\">\u00c0 la livraison ou au retrait, v\u00e9rifiez la remorque et notez toute r\u00e9serve sur le bon de livraison. Un d\u00e9faut constat\u00e9 ensuite est couvert par les garanties l\u00e9gales d\u00e9crites dans notre <a href=\"https:\/\/meca-remorques.com\/politique-de-garantie\/\">politique de garantie<\/a> : contactez-nous au 07 59 99 87 90 ou \u00e0 <a href=\"mailto:contact@meca-remorques.com\">contact@meca-remorques.com<\/a>.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Conditions compl\u00e8tes : <a href=\"https:\/\/meca-remorques.com\/conditions-generales-de-vente\/\">conditions g\u00e9n\u00e9rales de vente<\/a>, article 9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9lai de r\u00e9tractation : 14 jours Vous \u00eates un particulier ? Vous disposez de 14 jours pour changer d&rsquo;avis, sans avoir \u00e0 vous justifier. Ce d\u00e9lai court \u00e0 partir du jour o\u00f9 vous prenez possession de la remorque, que vous l&rsquo;ayez re\u00e7ue en livraison ou retir\u00e9e sur place. Comment nous pr\u00e9venir Utilisez le formulaire en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-413","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retour et remboursement - MECA REMORQUES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/meca-remorques.com\/?page_id=413\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retour et remboursement - MECA REMORQUES\" \/>\n<meta property=\"og:description\" content=\"D\u00e9lai de r\u00e9tractation : 14 jours Vous \u00eates un particulier ? 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Vous disposez de 14 jours pour changer d&rsquo;avis, sans avoir \u00e0 vous justifier. Ce d\u00e9lai court \u00e0 partir du jour o\u00f9 vous prenez possession de la remorque, que vous l&rsquo;ayez re\u00e7ue en livraison ou retir\u00e9e sur place. 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